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Careers

Careers 2017-11-07T13:46:03+00:00

Founded by Dr. William Schoolcraft, CCRM is an international network of premier IVF clinics committed to advancing the field of reproductive medicine.

Senior IT Specialist /System Administrator (Lone Tree)

Job Title:  Senior IT Specialist /System Administrator
Incumbent: OPEN
Department: Information Technology (IT)
Reports to: Director of Systems Integration and Development
Exemption Status: Exempt
Work Schedule: Full-Time
Job Location: LoneTree, Colorado
OSHA Category: III
Job Family Tier: Not Applicable
Supervisory Responsibilities: None

Position Summary:

This position will join the CCRM Colorado IT team working largely for the CCRM Colorado location with exceptions to duties assigned for broader CCRM network needs. This includes providing support for four Denver metro area remote clinics.

This position will require strong knowledge of windows server hardware and software, networking technologies, desktop, mobile device, a broad exposure to virtualization software primarily VMWare and other advanced technologies (e.g., SANs). They will demonstrate the best in terms of troubleshooting and documenting issues.

Additionally, you will provide support for the gambit of Windows desktop, Windows server, Cisco, VMWare, Barracuda, basic network troubleshooting and other popular technologies implemented by today’s businesses. We are seeking someone with a strong technical acumen, and exceptional customer service skills, who is capable of providing staff with confidence in the troubleshooting process.

Essential Job Functions:

  • Install, configure, administer, and maintain Windows Domain/Active Directory Servers and hardware, Windows based workstations and Linux based servers as well as storage and backup infrastructures
  • Work with other IT team to facilitate a comprehensive IT support structure that includes both desktop and server systems
  • Collaborate with Technical Directors and internal staff managers to prioritize clinic needs
  • Monitor and respond to system alerts to ensure performance and a high-performing, stable development environment
  • Contribute to and implement system upgrade plans
  • Perform hardware and software upgrades, ordering, installing, and troubleshooting all necessary components
  • Work in tandem with our Technical Support Analyst 2 to develop and implement companywide standards, security measures, infrastructure needs, and other assigned tasks.
  • Develop automation scripts and manage for improved system efficiencies.
  • Monitor and install licenses on LGS centralized license server
  • Administer VMware servers, VRealize Operations Manager, VM’s, and look to develop new improved automated solutions.
  • Monitor and maintain network attached storage (Netapp and Dell support)
  • Maintain software and build/test applications which may involve repairing profiles and resolving application errors
  • Provide backup administration functions through various methods including Zerto, Scripts, and Windows backups to include setting up backup processes and verification processes; perform failure monitoring and recovery procedures
  • Networking responsibilities include but not limited to managing Cisco switches and firewalls, configuring new upgrade old equipment and working knowledge of ACL’s, VLAN’s, Port configuration, and LAN to LAN terminology.
  • Relocate and replace servers, including cable and power setup as necessary
  • Interface with project team members and management to meet user needs
  • Travel to other CCRM Colorado locations as necessary
  • Understand and adhere to all CCRM Ethical and Compliance policies
  • Perform other duties as required

Non-Essential Job Functions:

These “non-essential job functions” represent job functions which the incumbent is responsible for performing.  However, if necessary, these job functions could be performed by other personnel.

  • Experience with network monitoring solutions
  • Microsoft certification with emphasis on server products
  • Exposure to programming languages such HTML, .NET, Java, Python
  • Experience with MSSQL, MySQL
  • Experience with Linux Operating systems

Physical Requirements and Working Environment:

  • This is full-time based in Lone Tree, Colorado; local travel is required. Normal hours include planning time, consultation with staff locally and in satellite locations and educational activities.
  • Working evenings and weekends may be required occasionally to perform the tasks outlined in the job description.
  • Travel by personal auto, charter or commercial aircraft is required with reimbursement for personal auto use provided by the company policy according to the IRS policy.

Category:

I. Employees who are exposed regularly to bloodborne pathogens while performing their assigned job duties. Bloodborne pathogen protection is required.

II. Employees who have occasional exposure to bloodborne pathogens while performing their assigned job duties. Bloodborne pathogens protection is required.

III. Employees who never have exposure to bloodborne pathogens while performing their assigned job duties.

Education and Work Experience Qualifications:

  • BA or BS in a business, MIS or technical field or equivalent
  • 5+ years’ previous systems administration experience, preferably in a healthcare environment
  • Excellent verbal and written communication skills, organizational skills, and attention to detail
  • Strong interpersonal skills
  • Strong organizational skills
  • A strong troubleshooting methodology
  • Ability to work independently or as a team to approach problems creatively and resolve them in an effective and timely manner
  • Intermediate knowledge of Internet and networking technologies
  • Exposure to scripting and command line interface
  • Experience with Windows Operating systems
  • Experience with email programs such as MS Exchange and client programs such as Outlook
  • Knowledge of virtual environments such as VMware
  • In-depth knowledge of Microsoft desktop operating systems
  • In-depth knowledge of Microsoft Office products
  • Beginner to intermediate firewall administration and troubleshooting
  • Entrepreneurial attitude: self-motivated, self-directed
  • Flexibility: task assignment, priorities, work environment
  • Open minded, desire to learn
  • Quick thinker, creative problem solver
  • Ability to travel to remote sites using personal vehicle
  • Must be a US Citizen
  • Experience implementing best practices in server maintenance and Windows Server operating system software
  • Experience with clinical workflow analysis or process design, managing a database-driven system, and supporting clinical end users
  • Demonstrated success in delivering excellent customer support

Accepted by email only, send to: GAdair2@ColoCRM.com

EOE

RN Nurse Coordinator (Lone Tree)

Position Summary:

The Nurse Coordinator demonstrates advanced knowledge of examination, diagnostic and treatment procedures and skills related to fertility treatment and the care of IVF patients. He /she reports to the Patient Care Manager and Practice Manager and should function in an independent fashion as well as in a team environment. He/she will take direction from the Physician as it relates to specific patient care concerns. He/she should be responsible, attentive to details and have a desire to develop professionally.

Position Requirements:

Licensure: Current Colorado Registered Nurse license.
Current BCLS certification.

Education: Graduate from an accredited school of nursing required.
Bachelor’s degree in Nursing from an accredited school of nursing preferred.

Experience: 2 years of related work experience preferred.
Women’s Health experience preferred.

Skills: Must be well-organized with excellent interpersonal skills, proven multitasking skills, and a demonstrated self-directed work ethic. Must be able to function independently as well as be an effective team member and perform the duties that are delegated to him/her. Must communicate positively and professionally with all internal and external customers, physicians, and team members.

Job Responsibilities:

  1. Review medical records of each patient and assure appropriate data is entered into the patient’s EMR.
  2. Collaborate with physician in developing and implementing a treatment plan appropriate to individual patient.
  3. Provide initial patient consultation after consultation with physician.
  4. Coordinate all infertility diagnostic tests and treatment plans with patient at direction of physician.
  5. Answer patient questions regarding patient cycles and calendars.
  6. Follow up with patient after ultrasound scan.
  7. Assure accountability for infertility/IVF patients each day, including ultrasounds, lab tests, physician orders, and other related items.
  8. Communicate with patient in person or on the telephone regarding patient medication, treatment plans, and test results.
  9. Perform intrauterine inseminations, as directed.
  10. Document into EMR all patient plans and interactions with patient and physician.
  11. Place patient orders into EMR.
  12. Responsible for patient scheduling, and coordinates with surgery/front desk ART scheduling.
  13. Responsible to assure all consents are signed in a timely manner.
  14. Responsible to assure that communicable disease testing is complete, accurate, and appropriate.
  15. Responsible to see that all patient documents are reviewed, accurately placed in the EMR, and discussed with physician.
  16. Responsible to provide education to patient to prepare them to undergo procedures/testing related to infertility testing, insemination, inn vitro fertilization, FET, and egg vitrification, etc.
  17. Responsible for ongoing communication and documentation between the physician and the patient.
  18. Monitor established pregnancies via ultrasonography and lab tests, through the first 8-12 weeks of pregnancy and documents updates in the patient’s EMR.
  19. Provide compassion and emotional support to patient throughout their infertility experience.
  20. Participate in educating and/or training nurses, as directed.
  21. Assist with quality improvement projects.
  22. Maintain professional standing by participating in continuing education and professional organization membership.
  23. Participate in research, as appropriate.
  24. Other duties as assigned.

Accepted by email only, send to:  DianeT@ColoCRM.com

EOE

Patient Accounts Representative (Lone Tree)

The Colorado Center for Reproductive Medicine located near Sky Ridge Medical Center  (I-25 and Lincoln Avenue), in Lone Tree, Colorado, is looking for a Patient Accounts Representative to work full time performing medical billing tasks. This is an entry-level position. Previous experience using the Centricity Billing system preferred. Hours are Monday through Friday, 8 am – 4:30 pm.

This position will be responsible for various aspects of patient and insurance receivables including, but not limited to the following:

  • Review patient accounts and electronic medical record information to determine that correct services were billed in comparison with services rendered.
  • Perform analysis of payments from insurance companies to determine whether the appropriate amounts were received, proper contractual adjustments were made and whether denials or pending decisions require further action.
  • Perform various data analysis functions based on the needs of the Practice.

Candidate Must Demonstrate

  • Quick and accurate computer typing skills
  • Ability to work well with others
  • Efficiency, accuracy and excellent attention to detail
  • Flexibility in work assignments
  • Knowledge of medical billing terminology a plus
  • Excellent patient/customer interaction skills, both on the phone and in person

Qualified applicants, please send your resume and salary requirements to: JFlachman@ccrmivf.com

EOE

CCRM Management Company Enterprise Integration Analyst (Atlanta)

Company Overview:

With a reputation for world-class physicians, facilities and laboratories, CCRM operates a network of fertility clinics dedicated to partnering with industry-best IVF physicians to deliver optimal patient outcomes. Headquartered in Lone Tree, CO and private equity backed, the CCRM network currently includes ten locations in Colorado, Houston, Toronto, Southern California, Minneapolis, Atlanta, New York City, Boston, San Francisco and Northern Virginia. The CCRM network combines leading researchers and clinicians in the field of reproductive medicine to create a highly motivated research team to fight infertility.  As a result of the significant and ongoing investment in research and development, CCRM network practices achieve leading IVF success rates both in the United States and internationally.

The CCRM network is growing rapidly and has established eight new partnerships in the past three years. We are committed to expanding the CCRM network into new locations where we can continue our work of combining professional care, research and development, and best laboratory practices in pursuit of optimal outcomes for our patients.

Position Summary:

  • Support the Enterprise Integration team with maintaining the practice management system.
  • Review, develop and implement practice management workflows and procedures, including but not limited to:
    • Patient Registration
    • Charge Posting
    • Payment posting
    • Electronic claims filing
    • ERA import
    • Adjustment Posting
    • Financial and Operational Reporting
  • Identify and implement opportunities for interfaces to the practice management system that will increase efficiencies or positively impact the patient experience.
  • Assist with the implementation of procedures to facilitate accurate and efficient revenue realization and reporting. Examples include:
    • Precertification
    • Preauthorization
    • Insurance eligibility
    • Insurance verification of infertility benefits and the use of this information to guide each transactional interaction with the patient
    • IVF Cycle Audits
  • Assist with creating, maintaining, distributing and training staff regarding various patient offerings, including but not limited to the following:
    • IVF global self-pay programs/cycles
    • IVF programs/cycles covered by insurance
    • IVF programs/cycles that make use of special pricing programs offered by the enterprise (e.g. military discount program, oncology patient discount program for fertility preservation)
  • Oversee and maintain proper CPT and ICD-10 use.
  • Other roles and responsibilities as may reasonably be requested.

Other Qualifications:

  • Strong ethics and high level of personal and professional integrity
  • Excellent oral and written communications, interpersonal skill
  • Healthcare experience a plus, especially in Infertility or OB/GYN
  • Understanding of HIPAA, ICD and CPT codes and billing practices

Atlanta-based position with occasional travel to practices within the enterprise (approximately 25%).

Please send resumes to MKolodkin@ccrmivf.com.

EOE

Public Relations Coordinator (Lone Tree)

Company Overview:

With a reputation for world-class physicians, facilities and laboratories, CCRM operates a network of fertility clinics dedicated to partnering with industry-best IVF physicians to deliver optimal patient outcomes. Headquartered in Lone Tree, CO and private equity backed, the CCRM network currently includes ten locations in Colorado, Houston, Toronto, Southern California, Minneapolis, Atlanta, New York City, Boston, San Francisco and Northern Virginia. The CCRM network combines leading researchers and clinicians in the field of reproductive medicine to create a highly motivated research team to fight infertility.  As a result of the significant and ongoing investment in research and development, CCRM network practices achieve leading IVF success rates both in the United States and internationally.

The CCRM network is growing rapidly and has established eight new partnerships in the past three years. We are committed to expanding the CCRM network into new locations where we can continue our work of combining professional care, research and development, and best laboratory practices in pursuit of optimal outcomes for our patients.

Position Summary: 

The Public Relations Coordinator is responsible for planning, development and implementation of CCRM’s consumer public relations activities, both external and internal. Colorado is CCRM’s headquarters and heritage market, the PR coordinator will also be responsible for locally executing the national marketing strategy. He/she works closely with the Medical Director, physicians, Scientific Directors, Colorado Chief Operating Officer and Leadership Managers, and national PR agency partners to coordinate CCRM’s public relations functions.  He/she must be motivated, and possess a high level of accuracy, independent judgment and problem-solving skills.

Position Requirements: 

Education: Bachelor’s degree in Marketing, Journalism or related field is preferred.

Experience: 3-5 years of marketing and public relations experience required.  Previous experience with high profile executives helpful. Involvement in health care industry preferred.

Job Responsibilities: 

  1.  Responsible for coordinating, implementing and measuring the success of a public relations plan that will enhance CCRM’s image and position within the marketplace and general public and facilitate internal and external communication including publications and media relations.
  2. Coordinate PR agencies, media interest and opportunities in CCRM and ensure regular contact with target media and appropriate and timely response to media requests.
  3. Assist Physician Liaisons with events and activities, marketing materials and relevant information for referring providers as needed or as delegated.
  4. Develop and maintain relationship with various local media outlets.  Act as CCRM’s representative with the Colorado media, including developing and implementing press releases, handling media requests and coordinating media interviews.
  5. Coordinate local marketing and public relations activities events that highlight physicians, patient services and assist in increasing patient volume at all CCRM offices.
  6. Coordinate local patient education seminars and assist with any other CCRM classes, as delegated, which may include: IVF Baby Reunions, focus groups, egg freezing parties, LGBTQ family building events, etc.
  7. Assist with physician and/or patient focused education seminars, as needed or as delegated.
  8. Coordinate additional patient marketing activities for CCRM IVF Baby Reunions, focus groups, egg freezing parties, LGBTQ family building events, etc.
  9. Collaborate with Patient Support Center Director and Patient Experience Liaison to ensure overall excellent patient experience among CCRM Colorado clinics.
  10. Assist Donor Egg Marketing Manager and Donor Admission Coordinators with CCRM Egg Bank as needed.
  11. Other duties as assigned by the Chief Marketing Officer and team members.

Please send resume and cover letter to constance@ccrmivf.com.

EOE

EHR Systems Support Analyst 2/Healthcare Systems Support Analyst 1 (Lone Tree)

Position Summary:

The EHR Systems Support Analyst 2 provides support for electronic medical record (EHR) system including overseeing the efficient project management of the system with the goal of translating clinical needs into technical solutions. This position will be responsible for coordinating maintenance and support of the EMR system, form development, conducting on-going and new employee training, assessing the skills necessary to function as an employee in the EHR system, consultation and collaboration with members of the nursing leadership and information technology teams to meet deadlines, identifying strengths and weaknesses of each department in relation to EHR, and completing activities associated with system updates and conversions as appropriate. In addition, this position will report to the Director of Systems Integration and Development and work closely with leadership, nursing staff, and physicians to ensure standardized process and workflow as well as clinical application adoption for the electronic medical record system. The EHR Systems Support Analyst 2 is responsible for meeting deadlines, managing projects and tasks associated from tickets, direct requests and company initiatives governed by the Director of Systems Integration and Development.

Essential Job Functions:

Provides seamless customer service support to EHR users within the organization including, but not limited to the following:

  • Provides front-line support for end user issues with accessing and completing services in EMR.
  • Provides training of staff in systems required to provide input or output to/from the EMR including new hire orientation, on-site training, and training support during system upgrades, etc.
  • Develops training manuals, FAQs, and other training documentation for distribution.
  • Develops and maintains EHR related forms in an accurate and timely manner.
  • Continual develop EHR forms through Visual Form Editor software and CCC content.
  • Manages and maintains the Medfusion portal system.
  • Facilitates user support of the E-Prescribe electronic prescription system.
  • Provides ongoing maintenance and user support of DocuSign electronic consent system.
  • Develops and implements Quick texts and document formatting such as orders, medications, handouts, and letters
  • Manage and maintain all documented workflows.
  • Creates and coordinates GE reports.
  • Routinely meets with nursing leadership and nursing team members for solutions and to understand workflow and future needs, implement changes, and complete process improvement.
  • Provides EMR related help desk support. Uses support ticket system to document and track end user needs and troubleshoot issues remotely or in person.

Seeks opportunities for additional responsibilities and growth within organization. Shows initiative and enthusiasm in suggesting and implementing new concepts and/or ideas for improvement.

  • These areas include IT Support and troubleshooting, project management, system design and implementation.
  • May perform other related duties as required to meet the ongoing needs of the organization.

Non-Essential Job Functions:

These “non-essential job functions” represent job functions which the incumbent is responsible for performing.  However, if necessary, these job functions could be performed by other personnel.

  • Receives necessary ongoing cross training in other information technology team responsibilities as appropriate.

Physical Requirements and Working Environment:

  • This is a full-time position based in Lone Tree, Colorado; local travel is required. Normal hours include planning time, consultation with staff locally and in satellite locations and educational activities.
  • Working evenings and weekends may be required occasionally to perform the tasks outlined in the job description.
  • Travel by personal auto, charter or commercial aircraft is required with reimbursement for personal auto use provided by the company policy according to the IRS policy.

Category:

I. Employees who are exposed regularly to bloodborne pathogens while performing their assigned job duties. Bloodborne pathogen protection is required.

II.  Employees who have occasional exposure to bloodborne pathogens while performing their assigned job duties. Bloodborne pathogens protection is required.

III. Employees who never have exposure to bloodborne pathogens while performing their assigned job duties.

Education and Work Experience Qualifications:

  • BA/BS degree preferred. Minimum of an Associate’s degree in Health Information Technology or similar field. Two years’ experience working in healthcare informatics required.
  • Minimum 5 years’ experience working with EHR systems and their interdependencies.
  • Strong working knowledge of an EHR system. Minimum of two years’ experience in diversified healthcare information technology support required.
  • Demonstration of strong independent judgment and initiative required.
  • Task oriented, strong attention to detail required. Demonstrated high level of organizational skills, exceptional attention to detail, and demonstrated ability to switch from task to task without losing focus. Ability to work under the pressure of deadlines.
  • Proficiency in the use of computer equipment and software, including but not limited to, Windows environment (Word, Excel, Outlook – Intermediate to Advanced skills) required.
  • Strong interpersonal skills and ability to work both independently and as part of a team required.

RESUMES:  Accepted by email only, send to:  gadair@colocrm.com

EQUAL OPPORTUNITY EMPLOYER

CCRM is an equal employment opportunity employer and complies with all applicable laws relating to discrimination against qualified applicants or employees in hiring or in any decision affecting job status, pay, or any other terms and conditions of employment based on race, color, creed, religion, national origin, sex, marital status, familial status, disability, genetic information, sexual orientation, age, or other applicable protected classes.

The Director-EHR Systems Administration & Reporting at CCRM Management Company (Atlanta or Denver)

CCRM is an Enterprise of practices and reproductive laboratories employing state of the art science and technology in the treatment of infertility and family building. CCRM is currently comprised of ten locations spanning the U.S. and Canada. Aggressive growth is planned for continued network development on a domestic and international basis.

Position Summary

The Director-EHR Systems Administration & Reporting reports to the Chief Enterprise Integration Officer/Chief Privacy Officer. The Director is responsible for the administration, maintenance, configuration and support of the EHR applications environment where today the primary application is Centricity CPS. As the environment develops, it will also include other ancillary systems supporting patient care.

He/she works collaboratively with the following.

  • Chief Financial Officer to provide financial data from disparate systems for the purpose of financial analysis and corporate financial reporting.
  • Director-Enterprise Integration and Director-Patient Accounts to provide systems support in developing, analyzing and monitoring processes including billing, workflows, and report generation for ongoing management of patient accounting and insurance operations.
  • Vice President-Clinical Integration and Protocols to support developing, analyzing and monitoring care delivery procedures, form usage, quality assurance, outcomes evaluation, report generation, and research data extraction.
  • Vice President-Pricing and Contracting to data mine disparate enterprise-wide EHR systems for the collection of data to be used in financial pricing modeling.
  • Vice President-Business Development to provide financial data for modeling for future acquisitions.
  • Corporate Director-I.T. to maintain seamless access to and integration of the EHR application in the multi-site environment, including:

○     Its interface with other existing and future applications
○     Its logical and physical capacity needs in the enterprise systems environment
○     Establishing and maintaining a robust systems response time for users
○     HIPAA compliant data security protocols

This position requires advanced knowledge of IT operations and programming including knowledge of various EHR and/or information systems.

Duties and Responsibilities

1.  Data Acquisition and Reporting

A. The Director will respond to requests for data and analysis, effectively utilizing a variety of data sources, building and combining queries and extracts from data warehouses, database tables, spreadsheets, etc. to produce meaningful and useful information.

B. The Director’s experience demonstrates

      • Specialized knowledge of, and expertise in SQL and other relational databases.
      • Advanced proficiency with Report Writing tools such as: Crystal Reports, Business Objects, SSRS and SQL.
      • High proficiency in all skills required to analyze and facilitate complex system enhancements needed for the on-going support of reporting needs.
      • Working with cross functional teams to design, document, develop, and test complex reports.
      • Experience in Centricity or other EHR systems.
      • Understanding of the relevant clinical and/or business operation functions.§ Proficiency in data gathering techniques.
      • Advanced proficiency in creating detailed report specifications.
      • Communicating effectively with internal and external stakeholders to provide ongoing support and training of reporting solutions.
      • Ability to consult in developing and documenting the internal procedures that will be used in conjunction with reporting.§ Ability to provide estimates and make recommendations for handling/resolving complex reporting projects.

2.  EHR Systems Administration (Primarily Centricity, with others to follow)

A. The Director will

      • Develop, implement, maintain and support the robust Centricity application and database. He/she will apply systems knowledge to analyze, develop, integrate, interface (HL7 and others), configure, customize and support the Centricity EHR Clinical and Practice Management application.
      • Respond to, and diagnose problems through discussions with management and users, including problem recognition, research, isolation, resolution, and follow-up steps.

B. The Director will Identify opportunities for the employment of EHR supporting applications

      • To assist management in further achievement of corporate objectives
      • To enhance users’ workflow, efficiency, productivity and satisfaction with the intersection of the primary EHR application and their respective role responsibilities.

C. The Director will

      • Evaluate software and hardware products and make recommendations for improving operations or processes.
      • Identify opportunities for custom developed applications that can support the EHR environment, where such “off-the-shelf” supporting applications are not available.
      • Perform research and development of new business intelligence tools and techniques for report writing.

3.  Project Management

A. Where custom applications development is commissioned, lead process for engagement of third party developers and serve as project manager for effective SDLC to ensure effective planning, creating, testing, and deploying of new applications.

B. Where 3rd party supporting applications are purchased, lead the process for successful evaluation, product selection, installation, testing and integration for such acquired applications.

C. Ensure effective integration of all applications and systems that interface with or will be installed to interface with the primary EHR application. These include, but are not limited to the following.

      •  Data warehouse
      • 3rd party Lab Information Systems (LIS)
      • 3rd Party Laboratories
      • Patient Portal
      • Credit Card processing and online bill pay systems

4. Engage in an iterative continuous improvement process that monitors the effectiveness of the above primary and supporting EHR systems and make adjustments where needed to optimize efficiencies and reliability for staff resulting in a best-in-class EHR environment.

5. Understand and embrace the collaborative nature, interdepartmental dependencies, and specific location needs to facilitate successful development of Enterprise wide EHR applications and opportunities.

6. Manage team staff members who serve as systems trainers and business analysts to ensure successful implementation of primary and supporting EHR systems.

      • Coordinate, monitor, and load balance work responsibilities of staff
      • Conduct regular and ad-hoc meetings as necessary
      • Conduct performance coaching and discipline management as needed
      • Promote professional growth of staff through ongoing training and professional development.
      • Conduct performance reviews on at least an annual basis in accordance with the Company’s annual review process.

7.  Required Education – Bachelor’s Degree required, Master’s Degree preferred — in some combination of Computer Science/Information Technology,  and  Business Administration/Healthcare Administration or related area of study.

8.  Other

      • Strong managerial skills in areas of leadership, team development, coaching, mentoring and situational assessment with a proven track record of building high performing teams
      • A change agent capable of guiding the EHR Systems environment in initiating various change management initiatives.
      • Strong managerial acumen in setting direction and aligning strategic goals.
      • Superior judgment, negotiation and decision-making skills.
      • Strong ethics and a high level of personal and professional integrity.
      • Strong analytical skills and adept in interpreting strategic vision into a systems model.
      • An effective communicator at all levels in the organization, with strong oral, written and persuasive skills.
      • Excellent oral and written communications, interpersonal and organizational skills.
      • Motivates teams by exemplifying the company vision, mission, values, and culture.

9.   Desired location of position is Atlanta, followed by Denver, although remote U.S. residencies will be considered.

RESUMES:  Accepted by email only, send to:  admin.careers@acrm.com

EQUAL OPPORTUNITY EMPLOYER

CCRM is an equal employment opportunity employer and complies with all applicable laws relating to discrimination against qualified applicants or employees in hiring or in any decision affecting job status, pay, or any other terms and conditions of employment based on race, color, creed, religion, national origin, sex, marital status, familial status, disability, genetic information, sexual orientation, age, or other applicable protected classes.

Surgery Nurse at CCRM San Francisco

CCRM San Francisco is seeking a full-time RN with surgical/post op experience for their IVF surgery center. Duties will include procedure room support for IVF patients undergoing egg retrieval and embryo transfer. Must maintain current BLS and Advance life support. Must be flexible with the growth of the clinic. Weekends will be required as needed. Looking for an individual that is excited and full of energy, and looking for a gratifying position that is helping create families.

CCRM is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. Females and minorities are encouraged to apply. Because CCRM believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes.

Resumes accepted by email only, send to:  klehl@ccrmivf.com 

Registered Nurse at CCRM San Francisco

CCRM San Francisco is seeking an experienced Registered Nurse (RN) in women’s health. The Infertility Nurse must demonstrate advanced skills and knowledge in all aspects of patient care, customer service, care of couples with infertility and will be responsible for third party reproduction patients. He/she will report to the Practice Manager and may need to function independently from time to time. Must be well-organized, self-motivated, and have excellent interpersonal skills. IVF experience is helpful but not required. The ideal candidate must be flexible with the growth of a new practice. Looking for individuals full of energy and enthusiastic for a gratifying position that is helping create families.

CCRM is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. Females and minorities are encouraged to apply. Because CCRM believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes.

Resumes accepted by email only, send to:  klehl@ccrmivf.com 

Corporate Development Analyst at CCRM Management Company (Lone Tree)

Company Overview: With a reputation for world-class physicians, facilities and laboratories, CCRM operates a network of fertility clinics dedicated to partnering with industry-best IVF physicians to deliver optimal patient outcomes. Headquartered in Lone Tree, CO and private equity backed, the CCRM network currently includes ten locations in Colorado, Houston, Toronto, Southern California, Minneapolis, Atlanta, New York City, Boston, San Francisco and Northern Virginia. The CCRM network combines leading researchers and clinicians in the field of reproductive medicine to create a highly motivated research team to fight infertility. As a result of the significant and ongoing investment in research and development, CCRM network practices achieve leading IVF success rates both in the United States and internationally.

The CCRM network is growing rapidly and has established eight new partnerships in the past three years. We are committed to expanding the CCRM network into new locations where we can continue our work of combining professional care, research and development, and best laboratory practices in pursuit of optimal outcomes for our patients.

Overview of Position: The Corporate Development Analyst will support the Corporate Development Team in the development of new partnership opportunities and in existing operations. New partnership opportunities will include the development and execution of acquisitions and de novo partnerships in new markets around the U.S. and internationally.

The Corporate Development Analyst will play a dynamic role, be expected to grow and learn quickly, and have direct exposure to senior management.

Essential functions include:

  • Transaction Support – Conduct business and transaction analysis related to new acquisition and de novo partnership opportunities.
  • Corporate Strategy and Reporting – Support the management team in market analysis, growth planning, and the creation of board materials
  • Financial Support – Develop financial projections and perform ad hoc financial analysis and modeling.
  • Operational Support – Work with operational leadership to ensure operational excellence is being achieved, including the development and maintenance of key operating dashboards for the network.
  • Build Out Process Support – Assist and coordinate the development of new facilities (facility design, construction, etc.). To include budgeting, process and timeline management, etc.
  • Support the CCRM Management Team as necessary in executing the CCRM network strategic plan, including additional duties and special projects as assigned.

Preferred Experience, Background and Skills:

  • Bachelor’s degree in Finance, Business Administration or a related field.
  • Preferred experience in investment banking, corporate development, business development, private equity, consulting or a related field. We will consider other candidates with relevant experience and the capacity to learn quickly.
  • Strong work ethic and ability to multitask in a fast-paced environment; Fluency in Microsoft Office.

Our goal for the CCRM network is to build a team of people who enjoy the challenge and rigor of creating a dynamic and successful enterprise that demonstrates excellence in the quality of its patient care and business performance. You will be a key person in these endeavors and we look forward to having you join us.

Submit all resumes to careers@ccrmivf.com

Physician Liaison at CCRM Minneapolis

CCRM Minneapolis is seeking a Referral Physician Liaison responsible for serving as a business development resource for its physicians. This position serves as a liaison and education resource for referring physicians of patients with fertility challenges. The Referral Physician Liaison will act as an advocate to improve physician referral rates, enhance communications with physician(s), and increase understanding of referring CCRM physicians and their patient needs. Experience in healthcare, preferably in marketing or business development is preferred. Registered nurse or pharmaceutical sales with infertility background or knowledge desired. The ideal candidate includes an outgoing personality with demonstrated strong interpersonal and customer service skills. This exciting and unique opportunity involves substantial outreach and fieldwork to establish and strengthen relationships with physicians, prospective patients, and the local healthcare community.

CCRM is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status. Females and minorities are encouraged to apply. Because CCRM believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes.

Job Type: Full-time

Job Location:

  • Minneapolis, MN

Required education:

  • Bachelor’s

Required experience:

  • Sales: 2 years
  • Marketing: 3 years

Please send resume to Brian Shelton at bshelton@ccrmivf.com.

Clinical Systems Analyst I

EXEMPT/NON-EXEMPT: Exempt
REPORTS TO: Director, Information Technology
DIVISION: Technology
GENERAL PURPOSE

The Clinical Systems Analyst is responsible for supporting all aspects of CCRM’s clinical software and serves as a liaison between CCRM IT and clinical staff to provide EMR implementation and maintenance, hands-on development and end user support. Works with other IT team members to improve service, user knowledge and user self-sufficiency while providing the highest level of customer care. The individual will ensure all clinical systems, including the EMR, meet the needs of clinical staff while achieving the company’s strategic goals and objectives.

ESSENTIAL RESPONSIBILITIES

Operations
o Serve as an EMR super user / subject matter expert for all practice management operations
o Perform administration of clinical applications including access permissions and rights assignment
o Develop and maintain relationships with clinical staff including physicians, nurses and office staff
o Design clinical content in the EMR to support care processes (including documentation, ordering, reporting, alerts and notification actions.)
o Manage and resolve complex EMR system problems in coordination with internal stakeholders
o Format, design, and build relevant content for online forms, mapping data collection and clinical workflows documentation.
o Identify data integrity issues and recommendations to correct
o Manage ongoing support requests and administrative needs of users, troubleshoot and test/implement fixes
o Perform ad hoc data query downloads

Process Discovery and Management
o Develop and document current and future state processes.
o Work with various departments and end users to identify, document, communicate, and enhance standard business processes

Reporting
o Modify necessary reports as required by various organization departments

Training and Documentation
o Analyze, recommend, develop and implement reliable and efficient means of navigating through the EMR.
o Keep materials up-to-date, coordinate new user onboarding and ongoing training sessions

Vendor Interaction
o Integration of clinical interfaces to the EMR

Editing, testing, verification

Other responsibilities as necessary

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• Ability to understand and interpret clinical needs and transform IT technical tools to meet those needs
• Team oriented with the ability to work independently within the team environment
• Excellent organizational, analytical, and problem solving skills
• Highly self-motivated and directed
• Service and quality focus; keen attention to detail
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills
• Strong analytical and communication skills including working directly with all levels of staff and external vendors to determine sound solutions for business requirements
• Ability to present ideas in user-friendly language
• Ability to prioritize work and handle multiple tasks simultaneously in a fast paced and dynamic environment
• Ability to manage multiple projects simultaneously from inception through completion.
• Ability to work under tight deadlines and resolve problems effectively in a timely manner
• Understand integration scenarios and design
• Ability to maintain a high level of confidentiality
• Strong documentation skills
• Strong understanding of organization’s strategic direction
• Committed to training and staff development as part of organizational culture
• Ability to absorb and retain information quickly
• Ability to work flexible hours, as needed
• Ability to provide support and technical assistance to users
• Ability to build consensus and manage expectations at both departmental and organizational levels
• Ability to work closely with other IT staff to ensure that network, system, security, and regulatory concerns are properly addressed

EDUCATION AND EXPERIENCE

• Requires a college degree in healthcare, nursing, information technology, business administration, a related discipline or equivalent work experience
• Minimum of 1 year of clinical experience in a practice management setting
• Two to three years’ experience in systems analysis related to clinical applications
• Experience working in a technical role with practice management systems and electronic medical records
• Experience with healthcare operations, including a basic understanding of different departments and their role in healthcare delivery
• Advanced skills in Microsoft Office

DESIRED SKILLS

• Experience with GE Centricity Practice System and GE Electronic Medical Record
• Visual Form Editor (VFE) programming experience
• Knowledge/experience in ICD-9/10 and CPT coding guidelines Perform current and future state workflow analysis to improve comprehension and adoption of system functionality
SUPERVISORY DUTIES: N/A
WORK ENVIRONMENT: Typical office environment; on-call work required

PHYSICAL ACTIVITIES: Ability to operate a computer for extended periods

Please submit resume and cover letter to info@ccrmivf.com.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Clinical Systems Analyst II

EXEMPT/NON-EXEMPT: Exempt
REPORTS TO: Director, Information Technology
DIVISION: Technology
GENERAL PURPOSE

The Clinical Systems Analyst II is responsible for supporting all aspects of CCRM’s clinical software and serves as a liaison between CCRM IT and clinical staff to provide EMR implementation and maintenance, hands-on configuration and end user support. Works with other IT team members to improve service, user knowledge and user self-sufficiency while providing the highest level of customer care. The individual will ensure all clinical systems, including the EMR, meet the needs of clinical staff while achieving the company’s strategic goals and objectives.

ESSENTIAL RESPONSIBILITIES

Operations
o Serve as the EMR administrator/subject matter expert for all practice management operations
o Perform administration of clinical applications including access permissions and rights assignment
o Develop and maintain relationships with clinical staff including physicians, nurses and office staff
o Design clinical content in the EMR to support care processes (including documentation, ordering, reporting, alerts and notification actions.)
o Manage and resolve complex EMR system problems in coordination with internal stakeholders
o Format, design, and build relevant content for online forms, mapping data collection and clinical workflows documentation.
o Identify data integrity issues and recommendations to correct
o Manage ongoing support requests and administrative needs of users, troubleshoot and test/implement fixes
o Perform ad hoc data query downloads

Project Management
o Understand the full capacity of the EMR platform, be knowledgeable of third party applications and be able to suggest and implement solutions
o Develop and communicate schedules and test and implement future application patches and upgrades
o Develop reports, dashboards, and processes to continuously monitor data quality and integrity

Process Discovery and Management
o Develop and document current and future state processes
o Work with various departments and end users to identify, document, communicate, and enhance standard business processes
o Work with management to identify new and creative opportunities to leverage the data to support additional business processes or functions

Reporting
o Develop necessary reports as required

Training and Documentation
o Analyze, recommend, develop and implement reliable and efficient means of navigating through the EMR
o Develop training plans, materials, and documentation for clinical users, keep materials up-to-date, coordinate new user onboarding and ongoing training sessions
o Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve adoption

Audit and Compliance
o Adhere to HIPAA guidelines and maintain patient confidentiality
o Participate in audit process and follow up as necessary to comply with workflow and compliance standards

Vendor Management
o Manage ongoing relationships with clinical hardware and software partners
o Integration of clinical interfaces to the EMR
o Manage outsourced implementation partners as it pertains to clinical projects

Other responsibilities as necessary

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• Ability to understand and interpret clinical needs and transform IT technical tools to meet those needs
• Team oriented with the ability to work independently within the team environment
• Excellent organizational, analytical, and problem solving skills
• Highly self-motivated and directed
• Service and quality focus; keen attention to detail
• Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills
• Strong analytical and communication skills including working directly with all levels of staff and external vendors to determine sound solutions for business requirements
• Ability to present ideas in user-friendly language
• Ability to prioritize work and handle multiple tasks simultaneously in a fast paced and dynamic environment
• Ability to manage multiple projects simultaneously from inception through completion.
• Ability to work under tight deadlines and resolve problems effectively in a timely manner
• Understand integration scenarios and design
• Ability to maintain a high level of confidentiality
• Strong documentation skills
• Strong understanding of organization’s strategic direction
• Committed to training and staff development as part of organizational culture
• Ability to absorb and retain information quickly
• Ability to work flexible hours, as needed
• Ability to provide support and technical assistance to users
• Ability to build consensus and manage expectations at both departmental and organizational levels
• Ability to work closely with other IT staff to ensure that network, system, security, and regulatory concerns are properly addressed

EDUCATION AND EXPERIENCE

• Requires a college degree in healthcare, nursing, information technology, business administration, a related discipline or equivalent work experience
• Minimum of 3 years of clinical experience in a practice management setting
• Three to five years’ experience in systems analysis related to clinical applications
• Experience working in a technical role with practice management systems and electronic medical records
• Experience with healthcare operations, including a basic understanding of different departments and their role in healthcare delivery
• Advanced skills in Microsoft Office

DESIRED SKILLS

• Experience with GE Centricity Practice System and GE Electronic Medical Record
• Visual Form Editor (VFE) programming experience
• Knowledge/experience in ICD-9/10 and CPT coding guidelines Perform current and future state workflow analysis to improve comprehension and adoption of system functionality
SUPERVISORY DUTIES: N/A
WORK ENVIRONMENT: Typical office environment; on-call work required
PHYSICAL ACTIVITIES: Ability to operate a computer for extended periods

Please submit resume and cover letter to info@ccrmivf.com.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.